Lead follow-up messages for coaches

Lead follow-up is the short series a coach sends when a lead goes quiet after a consult or an enquiry.

What goes in it

The first message, around day three, brings one useful thing such as a client result or a resource. The second, around day seven, takes a different angle on their goal. The third, around day fourteen, closes politely and leaves the door open.

Each message under 80 words.

  1. 1

    Follow-up 1, day 3

    The most useful of the three: one concrete client result or tip from your notes, and the same easy question. Under 80 words.

  2. 2

    Follow-up 2, day 7

    A different angle on their goal than the first message took. Under 80 words.

  3. 3

    Follow-up 3, day 14

    A polite close: you will stop writing, and how to reach you when they are ready. Under 60 words.

When to send it

When to send it

  • Three days after a consult with no reply.
  • After a lead asked about prices and went quiet.
  • When a past enquiry is worth one more honest try.

Common mistakes

  • Sending 'just checking in' with nothing new.
  • Adding pressure or a deadline that is not real.
  • Never closing, so the lead feels chased.

Why it works

Copy the outline

Paste it into any document.

LEAD FOLLOW-UP

Follow-up 1, day 3
[The most useful of the three: one concrete client result or tip from your notes, and the same easy question. Under 80 words.]

Follow-up 2, day 7
[A different angle on their goal than the first message took. Under 80 words.]

Follow-up 3, day 14
[A polite close: you will stop writing, and how to reach you when they are ready. Under 60 words.]

Let Fen write it

  1. 1

    Bring the client's record

    Their intake, check-ins and messages, pasted, dropped or imported into that client's record.

  2. 2

    It can't make up a number

    Every weight, date and figure Fen writes is checked against the client's own words, and a load or macro target is computed from your rules. One with no source is flagged, never guessed.

  3. 3

    You decide what goes out

    At default settings nothing reaches a client until you press. Email replies go out from your own Gmail when you press Approve and send.

Questions

How many times should I follow up with a lead?
Three is a good default: something useful, a new angle, then a polite close. After that, stop and leave the door open.
Does Fenlio send the follow-ups?
No. Each one is written for you to approve. Email goes out from your own Gmail only when you press Approve and send.

Related

Your next lead follow-up, written for you.

From each client’s own record. You approve it.